How do I file a Residential / Commercial Insurance claim?

Answer:
Contact Team Insurance Brokers about your loss.

If the loss or damage is not an emergency, please call our office the next business day. 

  1. If the loss or damage is an emergency, contact our office immediately. 
  2. Regular business hours:  McIvor Mall 204-339-2048; or Rivergrove Shopping Centre 204-334-4373.
  3. After Hours Emergency Service 204-339-2048 Press 1 and your claim will be routed to James Dube Spraggs Adjusters.

Report any burglary or theft to police.

In the event of an accident, please phone Team Insurance Brokers immediately, regardless of who may have caused the accident. Ask questions such as "What coverage do I have?"  "How long does the claim process usually take?"  Who is responsible to obtain damage estimates?"  "Does my claim exceed my deductible?"

As soon as it is safe to do so, make temporary repairs and take other steps to protect your property from further damage. Save receipts for what you spend and submit them to us for consideration.  Remember that payments for temporary repairs are part of the total settlement.

You may be required to submit various forms or documents in support of your insurance claim. Examples are: "proof of loss" forms; medical invoices; repair bills; and a copy of the police report.  Your adjuster and Team Insurance Brokers will help explain what is needed.  Return the properly completed forms as soon as possible to your adjuster.

Let us know where you can be reached.

Maintain records of your expenses and copies of your paper work.  Also retain copies of whatever documents and correspondence we provide to you.